Your Personal Information and the eTraining Solutions and eLearn Now Websites

The only personally identifying information that eTraining Solutions collects is information that you explicitly give to us. When visiting some areas of our websites, you may be asked to provide information about yourself, such as registering for the eTraining Solutions/eLearn Now newsletter or for free trial downloads. This information is used to deliver information that you have requested, to verify your identity when you have requested product upgrades/patches, to register you for online contests or promotions, or to identify you more clearly when you contact our customer service department.

The information that we request varies depending on the area of the website that you are visiting. This information includes, but is not limited to: your name, your email address, your preferred language, your country of residence and in some cases your address. You may be requested to submit personal information when you request to: subscribe to our newsletter, download product trial versions, upgrades or patches, contact customer service, submit surveys, or enter contests.

When visiting the eTraining Solutions or eLearn Now websites, you always have the option of not providing your personal information to us. However, withholding information may prevent you from accessing certain products or services on our site.

'Cookies' and the eTraining Solutions Website

eTraining Solutions does not sell, rent, or otherwise distribute your personal information. Like most corporate websites, we do use a variety of methods to track usage of our website. All eTraining Solutions' websites use 'cookies' to monitor your visits to our site. By placing a 'cookie' on your hard drive, we are able to recognize return visitors. 'Cookies' can also help us to learn more about your usage patterns on our site. We do not make any attempt to correlate usage patterns with specific personal information, nor do me make any attempt to personally identify you. Likewise, our 'cookies' do not allow us to view or retrieve other personal information from your local system or network.

If you submit a question to the eTraining Solutions or eLearn Now Support teams, you may be asked to include specific information about your system's hardware and software configuration. After entering this information, a 'cookie' containing information about your hardware and your software will be placed on your hard drive. Should you contact the eTraining Solutions or eLearn Now Online Support Center again in the future, you will not need to re-enter your specific hardware and software information provided that this 'cookie' is still present on your system.

If you would like to learn more about 'cookies' click here.

Links to Other Sites

The eTraining Solutions' websites have many links to other websites. Links to other sites are created because we believe that you may be interested in the information that these other sites provide. Though eTraining Solutions strives to bring you the best content from the most reliable sources, we cannot guarantee that other companies will have the same respect for the privacy of your personal information as we do.

Changes to this Statement

Changes to this Statement may be made from time to time. Though some specific wording may change periodically, our intentions will not. We continually strive to keep your respect by protecting your personal information.

Contact eTraining Solutions

If you would like to contact eTraining Solutions about your personal information and/or privacy, please contact us here: Contact Webmaster. If you are receiving the bi-weekly eTraining Solutions Newsletter but would like to unsubscribe, you can do so by clicking on the unsubscribe link at the bottom of the newsletter. If you would like to contact eTraining Solutions about a general inquiry, please click here.

eTraining Solutions, Inc. Privacy Statement last updated on September 2, 2003.